Frontier Psychiatry
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Questions & Answers for Patients

HOW DO I BECOME A PATIENT?
Click HERE to become a new patient. 
DO YOU ACCEPT MEDICAID AND MEDICARE?
Yes, we accept both Medicare and Medicaid.
DO YOU ACCEPT PRIVATE INSURANCE?
Yes, we accept Pacific Source, Allegiance, Blue Cross Blue Shield, Tricare, Triwest & First Choice Health.  We also accept self pay.
HOW DO I JOIN MY APPOINTMENT WITH MY DOCTOR?
After your appointment is confirmed, you will receive an email and a text message with a link to join your appointment. You will receive the link again in a reminder message one day prior to your appointment. Simply click the link about 10 minutes prior to your appointment to join. ​
How much does an appointment cost?
We are in-network for most major insurances, including Medicaid and Medicare, with very few out-of-pocket costs billed. If you do not have insurance, or wish to self-pay, a typical new patient appointment costs $400 and a typical established patient (follow-up appointment) costs $250.
​WHAT IF I MISS MY APPOINTMENT?
If you miss your appointment, please contact us through the patient portal so that we can get your appointment rescheduled.  If you are expecting to cancel your appointment, please do so 24 hours in advance. 

Frontier Psychiatry's No-Show Policy
No-Show fees are not covered by insurance and patients are personally responsible for paying them. When federal, state, or other regulatory statutes prohibit the assessment of No-Show fees, patients shall not be assessed a fee but shall be subject to all other provisions of the policy including, but not limited to, denial of service and/or termination of the patient-clinician relationship and dismissal from Frontier in the setting of repeated No-Shows. Frontier shall not assess a No-Show fee for Montana Medicaid members in accordance with Montana statutory prohibitions.

New Patient No-Shows:
Patients shall be assessed a one hundred ($100) dollar No-Show Fee for each New Patient No-Show occurrence. Frontier reserves the right to deny services to new patients after they have accrued two (2) or more No-Shows and/or No-Show equivalents.
First No-Show: Patients shall be assessed a twenty-five ($25) dollar No-Show Fee at the time of their first No-Show.
Second No-Show: Patients shall be assessed a fifty ($50) dollar No-Show Fee at the time of their second No-Show.
Three (3) or More No-Shows: For each No-Show occurrence beyond the second, patients shall be assessed a fifty ($50) dollar No-Show Fee per occurrence. Patients may be subject to termination at the discretion of their clinician after accruing three (3) or more No-Shows and/or No-Show equivalents. If a patient’s clinician determines that termination is indicated, patients shall receive notice of Frontier’s intent to terminate the clinician-patient relationship between the patient and their clinician and to discharge them from Frontier’s practice.

Established Patient No-Shows:
First No-Show: Patients shall be assessed a twenty-five ($25) dollar No-Show Fee at the time of their first No-Show.
Second No-Show: Patients shall be assessed a fifty ($50) dollar No-Show Fee at the time of their second No-Show.
Three (3) or More No-Shows: For each No-Show occurrence beyond the second, patients shall be assessed a fifty ($50) dollar No-Show Fee per occurrence. Patients may be subject to termination at the discretion of their clinician after accruing three (3) or more No-Shows and/or No-Show equivalents. If a patient’s clinician determines that termination is indicated, patients shall receive notice of Frontier’s intent to terminate the clinician-patient relationship between the patient and their clinician and to discharge them from Frontier’s practice.
​DO YOU OFFER THERAPY OR COUNSELING SERVICES?
We do not regularly offer therapy or counseling services. We have a network of counselors throughout Montana that we will be happy to connect you with.
​DO I NEED A PSYCHIATRIST OR A PSYCHOLOGIST? WHAT IS THE DIFFERENCE?
​A psychiatrist is a trained medical doctor that can prescribe medications and spend the majority of their time with the patient focusing on medication management.  A psychologist focuses on psychotherapy and does not prescribe medications.
​​DO YOU PROVIDE IN PERSON APPOINTMENTS?
No, we are a telepsychiatry practice and all of our appointments are held virtually
​FOR ​PATIENT SAFETY. WHAT WILL FRONTIER PSYCHIATRY NOT PRESCRIBE?
​Patient safety is our paramount concern. Given there is overwhelming evidence the use of certain medications may cause dependence and result in overdose, Frontier Psychiatry Providers do NOT prescribe:
-Opioids (including methadone and tramadol)
-Benzodiazepines considered to be high risk (including alprazolam)
​CAN YOU SEE ME IF I'M NOT IN MONTANA?
​No, you must be physically located in Montana during your appointment.
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Frontier Psychiatry PLLC
Call: (406) 200-8471
Fax: (833) 465-3766
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  • About
    • Our story
    • Our Team
    • In the Media
    • Careers
    • Contact
  • Patients
    • Current Patients >
      • Pre-Appointment Checklist
      • Patient Forms
      • Patient FAQ
      • Other Resources
    • Services >
      • Adult Psychiatry
      • Child & Adolescent Psychiatry
      • Neuropsychiatry & Memory Care
      • Addiction Psychiatry
      • Counseling Access for MT Ag
  • Organizations
    • Services
    • Partner Scheduling
    • Virtual Waiting Room
    • Resources >
      • Medical Education
      • Research Studies
  • Refer a Patient
  • Patient Portal
  • Partner Scheduling
  • Schedule an Appointment