Frontier Psychiatry
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Questions & Answers for Patients

HOW DO I BECOME A PATIENT?
Click HERE to become a new patient. 
DO YOU ACCEPT MEDICAID AND MEDICARE?
Yes, we accept both Medicare and Medicaid.
DO YOU ACCEPT PRIVATE INSURANCE?
Yes, we accept Pacific Source, Allegiance, Blue Cross Blue Shield, Tricare, Triwest & First Choice Health.  We also accept self pay.
HOW DO I JOIN MY APPOINTMENT WITH MY DOCTOR?
After your appointment is confirmed, you will receive an email and a text message with a link to join your appointment. You will receive the link again in a reminder message one day prior to your appointment. Simply click the link about 10 minutes prior to your appointment to join. ​
WHAT IF I MISS MY APPOINTMENT?
If you miss your appointment, please contact us through the patient portal so that we can get your appointment rescheduled.  If you are expecting to cancel your appointment, please do so 24 hours in advance. 

Frontier Psychiatry's No-Show Policy
We need your help to achieve our core mission of making psychiatry accessible to all Montanans by 2025.   
Frontier Psychiatry strives to make services available to every Montanan in need of care. Each no-show represents a lost opportunity to care for both the patient who was scheduled as well as another patient who would have benefited from having that appointment instead.
We understand things happen and can excuse the first time a patient no shows without charging a fee. The second no-show will result in a $25 charge. The third no-show may result in a $50 charge, suspension of services and review by our medical staff leadership to determine if continuity of care may be restored.
​DO YOU OFFER THERAPY or counseling SERVICES?
We do not regularly offer therapy or counseling services. We have a network of counselors throughout Montana that we will be happy to connect you with.
DO I NEED A PSYCHIATRIST OR A PSYCHOLOGIST? WHAT IS THE DIFFERENCE?
​A psychiatrist is a trained medical doctor that can prescribe medications and spend the majority of their time with the patient focusing on medication management.  A psychologist focuses on psychotherapy and does not prescribe medications.
​DO YOU PROVIDE IN PERSON APPOINTMENTS?
No, we are a telepsychiatry practice and all of our appointments are held over Zoom
For ​PATIENT SAFETY. WHAT WILL FRONTIER PSYCHIATRY NOT PRESCRIBE?
​Patient safety is our paramount concern. Given there is overwhelming evidence the use of certain medications may cause dependence and result in overdose, Frontier Psychiatry Providers do NOT prescribe:
-Opioids (including methadone and tramadol)
-Benzodiazepines considered to be high risk (including alprazolam)
can you see me if I'm not in montana?
No, you must be physically located in Montana during your appointment.
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Frontier Psychiatry PLLC
Call: (406) 200-8471
Fax: (833) 465-3766
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  • About
    • Our story
    • Our Team
    • In the Media
    • Contact
  • Patients
    • Current Patients >
      • Virtual Waiting Room
      • Pre-Appointment Checklist
      • Patient Forms
      • Patient FAQ
      • Other Resources
    • Services >
      • Adult Psychiatry
      • Child & Adolescent Psychiatry
      • Addiction Treatment
      • Neuropsychiatry & Memory Care
      • Counseling Access for MT Ag
  • Organizations
    • Services
    • Partner Scheduling
    • Virtual Waiting Room
    • Resources >
      • Medical Education
      • Research Studies
  • Refer a Patient
  • Patient Portal
  • Partner Scheduling
  • Schedule an Appointment